Frequently Asked Questions

1. How do I get started working with Techmommy Digitals?

To begin, you’ll complete a short Client Questionnaire. This helps me understand your business, goals, and the specific services you need so I can tailor a solution that works for you.

2. What happens after I submit the questionnaire?

Once I receive your responses, I’ll review them and prepare a customized proposal outlining the scope of work, deliverables, timelines and pricing.

3. Do I need to agree to the proposal before making a payment?

Yes, once you review and accept the proposal, I’ll send you an invoice. This confirms your commitment and allows me to officially move forward.

4. Is a deposit required before work begins?

Yes, a 50% deposit is required upfront. This secures your spot in my schedule and allows me to begin work on your project. The remaining balance is due upon project completion or as outlined in the proposal.

5. What payment methods do you accept?

I accept EFT (Electronic Funds Transfer) and other standard payment methods, which will be detailed in your invoice.

6. When does the work officially begin?

Work begins after the deposit is received and all necessary materials or logins (if applicable) have been provided.

7. How long will my project take?

Timelines vary depending on the scope of your project. An estimated timeline will be included in your proposal. I strive to deliver on time while ensuring quality and client satisfaction.

8. Will I get progress updates?

Absolutely. I keep you updated throughout the process with clear communication, checkpoints, and opportunities for feedback.

9. What if I have questions during the process?

You’re welcome to reach out at any point. I value transparent communication and are here to support you every step of the way.

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Contact

+27 (76) 381-0566